MessageHop

Communications infrastructure Built for accountable operations

Every message leaves
a clearer trail.

Register the application. Send through a scoped server API. Follow durable acceptance, provider delivery, and billing state without stitching the truth together across disconnected tools.

Open Customer Console See how the API works

Web console and API available. Channel activation depends on account, destination, provider, pricing, and approval readiness.

message evidencelive product model
ORGANIZATIONAcme Commerce›PROJECTCheckout
POST/v1/messages
Idempotency-Key attached · server credential scoped
  1. 1
    AcceptedRequest recorded and queued
    202
  2. 2
    Provider attemptBounded dispatch with route evidence
    pending
  3. 3
    Delivery outcomeKept separate from API acceptance
    —
  4. 4
    Billing finalityReservation, settlement, or release
    provisional
message IDmsg_••••••••safe to reference
Scoped credentialsTrusted backend use only
Durable acceptanceRecorded before provider work
Integer-money ledgerCurrency and price version retained
Contextual supportSafe message and project references

One operating model

From integration identity
to accountable outcome.

MessageHop connects the technical request, provider attempt, and commercial record through one customer-owned hierarchy.

01OrganizationCustomer and billing owner 02BrandCustomer-facing identity 03ProjectEnvironment or workload 04Registered AppWeb, iOS, Android, server
Integrate

One versioned path from your trusted backend.

Create a server app and a scoped, expirable credential. Every accepted request remains bound to its organization, project, app, channel, and idempotency identity.

Explore the request flow →
Observe

Know what happened—and what did not.

Acceptance, provider status, failed attempts, dead letters, reconciliation, and billing finality retain distinct states.

Control

Keep spend tied to authoritative evidence.

Versioned price snapshots, reservations, immutable ledger entries, balance projections, and scoped budgets keep financial context explainable.

Support

Work from safe context, not copied secrets.

Tickets, customer-visible replies, internal notes, attachments, and live chat use verified tenant and project scope.

Server REST API

A small surface with explicit meaning.

General message sending originates from a trusted customer backend. A successful submission means durable acceptance—not provider delivery.

  • Credential-bound organization, project, app, actions, and channels
  • Idempotency conflict protection for uncertain retries
  • Fail-closed price, entitlement, provider, and balance checks
  • Scoped status, balance, and usage reads
Open the in-console integration guide →
RequestResponsePOST · /v1/messages
curl -X POST "https://msghop.com/v1/messages" \
  -H "Authorization: Bearer $MESSAGEHOP_CREDENTIAL" \
  -H "Idempotency-Key: order-123-update" \
  -H "Content-Type: application/json" \
  -d '{
    "projectId": "<project-id>",
    "appId": "<server-app-id>",
    "channel": "sms",
    "to": "+<country-code><number>",
    "templateId": "<approved-template-id>",
    "variables": {"order_id": "ORD-123"}
  }'
202 AcceptedRequest durably recorded and queued

Three consoles. Separate trust zones.

The right context
for each kind of work.

Customer self-service, routine operations, and high-privilege administration stay in independent web applications with server-resolved permissions.

01
C

Customer Console

Build, observe, control, and get help.

Organizations, registered apps, credentials, message status, billing, budgets, team, knowledge, tickets, attachments, and live chat.

Open Customer Console →
02
S

Staff Console

Support customers without broad platform control.

Ticket queue, live chat, bounded delivery operations, billing review, and safe audit search.

Restricted internal access
03
A

Admin Console

Govern sensitive platform decisions.

Organizations, providers, pricing, financial approvals, audit, internal access, security, and system configuration.

TOTP-protected privileged access

Channel model

Shared control.
Channel-specific rules.

SMS, WhatsApp, and email use the same tenant, app, message, billing, and support model. Live availability still depends on approved provider, destination, sender/template, price, and account readiness.

SMS

SMS

Sender identity, approved templates, destination rules, provider events, and DLT context where applicable.

Read the India DLT guide →
WA

WhatsApp

Business templates, variables, consent context, provider lifecycle evidence, and account-specific activation.

Plan better templates →

Billing without false certainty

A balance is a projection.
The ledger is the evidence.

MessageHop keeps provider cost, service markup, tax, currency, price version, reservation, and final financial outcome attached to billable work.

Read the messaging cost guide →
01Price snapshotVersioned cost, markup, tax, currency
02ReservationFunds held with durable acceptance
03OutcomeSettle, release, or reconcile

Customer views label freshness and provisional or final state. No invoice is shown without authorized issuance evidence.

Security model

Scoped by design.
Fail-closed by default.

No broad certification claim. Just clear product boundaries and controls you can inspect.

Read the security approach →
01

Organization isolation

Every customer operation resolves through active membership and verified resource ownership.

02

Secrets stay server-side

Customer and provider secrets never belong in browser or mobile binaries.

03

Least-privilege operations

Customer, Staff, and Admin permissions are separate and evaluated server-side.

04

Audited sensitive commands

High-impact changes use reason, recent authentication, MFA, and two-person approval where required.

MessageHop Field Notes

Useful context before
you open another dashboard.

View all resources →
Product · FAQ

MessageHop questions, answered plainly

Onboarding, integrations, pricing, security, support, and delivery troubleshooting.

Browse the FAQ → India · SMS · 8 min

DLT for business SMS: a practical starting guide

Entities, headers, templates, consent, and questions to answer before sending.

Read the guide → WhatsApp · 7 min

Plan useful, contextual message templates

A workflow built around intent, variables, consent, and operational review.

Read the guide → Operations · 9 min

What business messaging really costs

Provider charges are only one part of a useful, reconcilable cost model.

Read the guide →

Start with a test project

Give the next message
a clearer trail.

Create your organization, register the application that will integrate, and keep server credentials where they belong.

Open Customer Console →Talk to us ↗